CHARITABLE ASSOCIATION OF HASROUN – PRIVACY POLICY
PRIVACY POLICY
Last Updated: May 2026
The Charitable Association of Hasroun Australia (“Association”, “we”, “our” or “us”) is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, store and disclose personal information.
1. COLLECTION OF PERSONAL INFORMATION
We may collect personal information including names, addresses, phone numbers, email addresses, donation records, payment details, membership information, volunteer information, event registration details and communications submitted to us.
We may also collect photographs, videos and recordings from Association events and activities.
Technical information such as IP addresses, browser data and device information may also be collected through Website usage.
2. HOW INFORMATION IS COLLECTED
Personal information may be collected through Website forms, donations, membership applications, event registrations, email communications, social media interactions and direct contact with the Association.
Information may also be collected automatically through cookies and analytics technologies.
3. PURPOSE OF COLLECTION
We collect personal information to administer the Association and its activities.
This includes processing donations, managing events, communicating with members and supporters, coordinating volunteers, distributing newsletters, promoting community activities and complying with legal obligations.
4. DISCLOSURE OF INFORMATION
We may disclose personal information to payment providers, IT service providers, event organisers, contractors, cloud storage providers and professional advisers where reasonably necessary.
Information may also be disclosed where required by law.
Some third-party providers may store information outside Australia.
5. PAYMENT INFORMATION
Online payments may be processed by third-party payment providers.
The Association does not generally store complete credit card details on its own systems.
Users should review the privacy policies of payment providers separately.
6. COOKIES AND ANALYTICS
The Website may use cookies and analytics technologies to improve Website functionality and user experience.
Users may disable cookies through browser settings, although some Website functionality may be affected.
7. DIRECT MARKETING
The Association may send communications regarding events, community updates, fundraising campaigns and announcements.
Users may opt out of marketing communications at any time using unsubscribe facilities or by contacting us directly.
8. STORAGE AND SECURITY
Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification and disclosure.
Despite these measures, no electronic system or internet transmission is completely secure.
9. ACCESS AND CORRECTION
You may request access to personal information held by the Association.
You may also request correction of inaccurate or outdated information.
Requests should be made in writing using the contact details below.
10. PHOTOGRAPHS AND MEDIA
Photographs and recordings from Association events may be published on the Website, social media platforms or promotional materials.
Individuals may request removal of photographs where reasonable and practicable.
Parents or guardians may make requests on behalf of minors.
11. THIRD PARTY WEBSITES
The Website may contain links to third-party websites.
The Association is not responsible for the privacy practices or content of external websites.
12. COMPLAINTS
Privacy complaints may be submitted to the Association in writing.
We will investigate complaints and respond within a reasonable timeframe.
Complaints may also be referred to the Office of the Australian Information Commissioner where applicable.
13. CHANGES TO THIS POLICY
We may amend this Privacy Policy from time to time. Updated versions will be published on the Website.
14. CONTACT DETAILS
Charitable Association of Hasroun - Australia
ABN: 48 587 561 907
Email: info@hasroun.org.au
Website: www.hasroun.org.au